The Thanksgiving holiday is a time to spend with family and friends. It’s also a chance to reflect on the year, give thanks for what we have, and take stock of where we are in life. This Thanksgiving season, why not take some time to reflect on your customers? Here are 5 ways you can thank your e-commerce customers this Thanksgiving (and every day)!
Send Automated Emails Thanking Them For Their Purchase
We all know thanksgiving is a time for eating. But have you ever considered thanksgiving as a time to eat your customers? I’m talking about email marketing, of course! Thanksgiving is the perfect time to send automated emails thanking customers for their purchase and inviting them back again soon. This can be a great occasion for some email marketing and hopefully more sales. You can also send a thank you email after everyday purchases! It doesn’t have to be Thanksgiving to show your appreciation!
Give Away Free Thank You Gifts With Purchases
Giving thanks isn’t just about saying thanks. It’s also taking action to show your customers you care and value their business. With this in mind, why not give away a free gift with purchases? This can be a great opportunity to not only say thank you, but to introduce your customers to new and exciting products they my not have purchased or tried otherwise. This is a great way to make your customer feel good and to generate more future sales.
Write A Thank You Note Or Insert For Your Customers
Try including a handwritten, or typed thanks in your customer’s orders. You can use the same thank you note every time they order from your store, but it doesn’t have to be a boring “thank you for shopping at our store.” Instead, think of creative ways to say thanks! Maybe include something special like a coupon or special offer. Don’t be afraid to get personal with your thank you and let them know what their purchase purchase means to you, your family, and your business.
Offer Discounts Or Free Shipping During The Holidays
Customer appreciation sales and free holiday shipping are great ways to say thanks to your customers. During the thanksgiving and holiday season, you can offer discounts or free shipping with certain purchase amounts – like $10 off a purchase of more than $100! Those kinds of deals help ensure people get what they want (and hopefully return for future purchases too).
Go The Extra Mile!
Put extra time and care into each package you send to your customers. Make sure the packaging is beautiful and reflects the gratitude you feel. Things as simple as tissue paper, branded packaging, or stickers can elevate an experience and show the customer that you care.
It’s that time of year again! Thanksgiving is a wonderful celebration to spend with family and friends. But before the turkey dinner arrives, take some time to reflect on your e-commerce customers this thanksgiving season – it’s not too late for you to show them how much they mean to you by giving back in these 5 ways. Remember, happy customer = Happy business. So have a happy Thanksgiving from all of us at Shipmate!